Please use this identifier to cite or link to this item:
https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/30369| Title: | Customer Service Intelligence: Perspectives for human resources and training |
| Authors: | Wagen, Linn Van Der |
| Keywords: | Human Resource Management |
| Issue Date: | 2007 |
| Publisher: | ButterworthHeinemann |
| Abstract: | This book enables the trainer to review the context for training and select the most appropriate approach to take. |
| URI: | https://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/30369 |
| ISBN: | 9780750681902 |
| Type: | Book |
| Appears in Collections: | Sách điện tử đa lĩnh vực - Tiếng Anh |
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