Tran Lan Huong 2015 - A Quantitative investigation of various factor effects on employee intention

Abstract

Employee retention is one of the biggest challenges of human resource management in various organizations especially manufacturing firms due to the high turnover rate and numerous disadvantages which cannot be eliminated. The purpose of this research is to provide recommendations to enhance the employee retention of Dien Quang Company by investigating various factor effects on employees’ intention to stay and intention to leave. Therefore, demographic factors, recognition, career development, supervision, and interpersonal relationship were employed to clarify their influences on both intention to stay and intention to leave. Multivariate regression model was used to analyze the correlation between dependent variables and their determinants. 350 blue collar workers of the company participated in the survey but only 302 were qualified for t he research sample. The results showed that recognition increases employees' intention to stay but has no significant effect on intention to leave. Career development and supervision have positive impacts on employee intention to stay but negative influences on intention to leave. Besides, interpersonal relationship has a positive effect on intention to leave but insignificant correlation is found with intention to stay. Therefore, it is suggested that the company should focus on enhancing employees' commit ment through recognition, career development, and supervision as key elements of their employee retention strategies. Additionally, caring about their personal information to assign them appropriate positions and supports are also recommended. Besides, proposing flexible solutions in helping these employees to have a work-life balance, especially in their interpersonal relationship will also be highlighted. Recommendations are provided for not only Dien Quang Company but also other manufacturing enterprises which operate on same field in Vietnam.